The Herald Bulletin

Morning Update

Best of Madison County 2014

February 25, 2014

Moneyhun’s stays tuned in to gift shoppers

ANDERSON, Ind. — When you want that "something special" for that awesome person in your life, there’s every chance there’s a local spot where you can find it. For 32 years, Moneyhun’s Fine Gifts and Furnishings has made it their mission to be ready for just such an occasion.

“We listen to what people are asking for,” said Nancy Moneyhun.

Throw in an ample supply of Moneyhun’s buying panache, and you have a store filled with an eclectic array of possibilities.

“We’ve got a little bit of everything — candy, jewelry, gold, figurines, collectibles, lamps, pictures, pottery, scarves,” said Moneyhun.

“It’s kind of the go-to store when you want something special,” said Anderson resident Patsy Woschitz. She’s been stopping in at Moneyhun’s for years. “It makes it so easy to shop. It’s kind of a perfect place. You always find something.”

It’s not by accident. Moneyhun’s pays attention to their customers and tweaks their offerings to suit them.

“Everybody has a story to tell whether they’re 3 or 103,” reflected Moneyhun. It’s listening to those stories and tuning in to the people that tell them that cemented Moneyhun’s as an Anderson institution. “We have some that have been customers since the very beginning.”

Impeccable customer service is part of that picture.

“We try to be helpful to everybody,” said Moneyhun.”We try to offer a variety of things at reasonable prices. We treat you like family.”

Moneyhun noted that staff members greet all of the customers and know many of them by name. They get to know them. Sometimes when new stock comes in, they’ll spot an item that just looks like something one of their customers would want to know about. They’ll call to tell them.

Moneyhun’s launched in 1982. Just after her graduation from Purdue University, Nancy Moneyhun set up shop with her sister, Jane Loose, and their mother, Marilyn.

“We had high unemployment in the nation and we decided to open a store,” Moneyhun said with understated humor. She noted that two other local shops had just gone out of business, but one was the result of divorce and the other due to retirement. They figured there was a niche.

They figured right.

Moneyhun took on the challenges of bookkeeping and buying. Loose managed gift-wrapping (which is serious business for Moneyhun’s clientele) and reordering. As for mom, Marilyn, she helped out wherever she could, right down to cleaning bathrooms.

Another important job for mom?

“She settled all the fights,” Moneyhun said. Still, Moneyhun noted that since they managed different areas, everyone actually got along pretty well. “We each had our kingdom.”

Loose retired a couple of years ago, and Moneyhun, 54, stepped back somewhat from operations. She has total confidence in a dedicated staff, one of whom happens to be Sue Jackson, who has been with the store for 23 years.

Staff and customers surprised Jackson with an in-store birthday party earlier this month, complete with cake and punch. The celebration marked Jackson’s 80th birthday.

“It was the nicest thing…. It was a big surprise,” Jackson said. “I work with the best group you could ever find. They’re true friends."

Jackson noted they extend that spirit toward customers.

“We treat people like we want to be treated.”

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