The Herald Bulletin

Morning Update

Breaking News

October 10, 2013

Poll: Health exchange rollout gets poor reviews

WASHINGTON — The debut of the government's health insurance marketplaces drew a huge audience — and underwhelming reviews.

Just 7 percent of Americans say the rollout of the health exchanges has gone extremely well or very well, according to an AP-GfK poll.

The reaction was somewhat better among supporters of the new health care law, but still middling: 19 percent said the rollout went extremely well or very well.

Among the uninsured — a key audience for the health exchanges — 42 percent said they didn't know enough to judge how well the rollout had gone, suggesting an ongoing lack of awareness about the program in its early days.

Despite the bumpy rollout, plenty of Americans are giving the system a try.

Seven percent of Americans reported that somebody in their household has tried to sign up for insurance through the health care exchanges, according to the poll.

While that's a small percentage, it could represent more than 20 million people.

Three-fourths of those who tried to sign up reported problems, though, and that's reflected in the poor reviews.

George Spinner, 60, a retired government worker from Ruther Glen, Va., said he managed to create an online account and password before he got stuck.

"It kept telling me there was an error," he said.

Reynol Rodriguez, a computer technician from San Antonio, said he was able to do some comparison shopping online but computer glitches kept him from signing up.

"I was very much looking forward to it," said Rodriguez, 51. "That's what this country needs — affordable health care."

Rodriguez pledged to keep trying — just what President Barack Obama has been recommending to those who've run into trouble.

Count Janice Brown, a semiretired travel agent from Prather, Calif., among those who had a positive experience.

After some initial trouble on the website, she got through to a help line and downloaded an application to buy a plan for $1,500 a month for herself and her husband. That's $1,000 less than her current private plan.

Text Only
Breaking News
Featured Ads
More Resources from The Herald Bulletin
AP Video
Bon Jovi Helps Open Low-income Housing in Philly Pipeline Opponents Protest on National Mall Hagel Gets Preview of New High-tech Projects S.C. Man Apologizes for Naked Walk in Wal-Mart New Country Music Hall of Fame Inductees Named 'Piles' of Bodies in South Sudan Slaughter New Yorkers Celebrate Cherry Blossom Blooms SCOTUS Hears Tv-over-Internet Case Justice Dept. Broadening Criteria for Clemency Chief Mate: Crew Told to Escape After Passengers 'Miss Meadows' Takes Holmes Back to Her Roots Biden: Russia Must Stop Talking, Start Acting David Moyes Out As Manchester United Manager Raw: Leopard Bites Man in India Iowa College Finds Beauty in Bulldogs High Court to Hear Dispute of TV Over Internet Stowaway Teen Forces Review of Airport Security
Parade
Magazine

Click HERE to read all your Parade favorites including Hollywood Wire, Celebrity interviews and photo galleries, Food recipes and cooking tips, Games and lots more.
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide
Helium debate
Helium
Front page
Poll

Do you plan to attend any of the local Little 500 Festival events in May?

Yes
No
What events?
     View Results