Words and actions can lead us down a routine of responses that become disciplines of our trained emotions. People can offend us or rub us the wrong way. The more we listen — rather than responding negatively — the more we might see and hear their unspoken pain, their unique life perspective, or even their personal frustration.
Take time to listen. It’s not just the practice of not speaking, but also of hearing what is in your own heart and the hearts of others.
What difference does listening make? I guess it depends on what you hear.
Jesse J. Wilkerson is the principal of the local architecture firm Jesse J. Wilkerson & Associates. His column appears every other Monday in The Herald Bulletin.