ANDERSON — An upgrade to a fire protection system on Wednesday resulted in the loss of water for residents and forced several businesses to temporarily close.
“The contractor had some trouble out there and they haven’t been able to button it up,” Water Department Superintendent Tom Brewer said.
Brewer said the water to residents living at Hollywood Estates and businesses in the River Ridge shopping center, including Ollie’s Bargain Outlet and Jo-Ann Fabric and Craft store, were without water for more than eight hours.
“We shut it off at 8 a.m., but I think we will have it back on at 4:30 p.m.,” he said.
Jeff Roberts, a senior leasing representative for Sandor, which owns the River Ridge shopping center, said tenants were informed days in advance that the water would be off for a few hours to upgrade the fire protection system.
“When they got 6 feet underground, an issue came up with an existing waterline that was unexpected,” Roberts said. “We totally apologize for anyone being inconvenienced, but it is completed and we will have a better and safer shopping center now that it has been completed.”
Several businesses were able to operate without running water, but Mancino’s Grinders & Pizza, 1606 S. Scatterfield Road, was forced to close.
Lisa Barber, an assistant manager for Mancino’s, said the restaurant did not open until just before 5 p.m. She said they had checked with the Madison County Health Department and were told they could not open until the service had been restored.
Attempts to contact the health department after 5 p.m. were unsuccessful.
“We were under the impression the water would be back on by lunch,” Barber said. “Then we were told 2:30 p.m. and we called again at a quarter till 4 and the city said it was out of their hands.”
Barber said there were safety reasons why they could not operate without water.
“When you are serving food, that is critical,” she said.
Subway, 1904 S. Scatterfield Road, and Ponderosa, 2006 S. Scatterfield Road, also remained closed until the water was restored.
The McDonald’s restaurant, 2014 S. Scatterfield Road, was open all day, but a manager declined to comment about the water situation Wednesday evening.
Rally’s Hamburgers, 2110 S. Scatterfield Road, however, did remain open for business.
A woman who identified herself as the manager when contacted at the restaurant by phone, but declined to provide her name, said the restaurant did not have running water, but portable restrooms had been set up around the shopping center.
“We have known for three days,” she said. “We have hand sanitizers to keep everything sanitized.”
Like Traci L. Moyer on Facebook and follow her @moyyer on Twitter, or call 648-4250.