The Herald Bulletin

Morning Update

Local Business

November 19, 2012

Social Security office to close half-hour earlier to public

ANDERSON, Ind. — Effective today, Indiana Social Security offices will be open to the public Monday through Friday from 9 a.m. to 3 p.m. — a reduction of 30 minutes each weekday.

In addition, beginning Jan. 2, the offices will close to the public at noon every Wednesday.

Agency employees will continue to work their regular hours, according to a press release. An agency representative said this shorter public window will allow them to complete face-to-face interviews and process claims work without incurring the cost of overtime.

In addition, on Nov. 23, the day after Thanksgiving, all Social Security field offices will be closed to the public. Employees working that day will focus on reducing backlogged workloads.

Most Social Security services do not require a visit to a local office. Many services, including applying for retirement, disability or Medicare benefits, signing up for direct deposit, replacing a Medicare card, obtaining a proof of income letter or informing us of a change of address or telephone number are conveniently available at www.socialsecurity.gov or by dialing a toll-free number, 1-800-772-1213. People who are deaf or hard of hearing may call the agency’s TTY number, 1-800-325-0778. Many of the online services also are available in Spanish at www.segurosocial.gov.

 

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