The Herald Bulletin

Morning Update


April 1, 2014

Viewpoint: Frequent outages more than inconvenience

For some three years in an area west of Park Road, between Eighth Street and Creedmoor Drive, which includes the entire Longfellow Woods subdivision (and perhaps adjacent streets), we have experienced repeated momentary of hours-long power outages. These would occur perhaps once every three to four months, until the past six months when the frequency has increased to every couple or three weeks — twice within the past 10 days.

These are more than a minor inconvenience. Aside from the loss of electrical light, a power loss triggers alarms on certain security systems; electric heating systems systems shut down; digital clocks must all be reset; computers must be rebooted; certain kinds of TV and landline phone systems become inoperable; water-softener times must be reset; refrigerated food is endangered; and timed ovens go off, the cook having only an estimate of how long the contents have been baking.

Repeated phone calls to the Anderson Utilities “Outage” number go unanswered. So, rather than mail recent payment to Anderson Utilities, I went to the office and asked the receptionist if I might speak to someone about the problem. She went into a nearby cubicle which bore a sign “Customer Service,” and emerged to say that no one was immediately available, but offered a “new” telephone number that she suggested I call. When I returned home, I saw that the number was the same one I had repeatedly called before. Nonetheless, I tried the number again, but finally hung up after I had counted 18 rings.

Now, it appears there may be three problems here:

• This public service monopoly regards with a grand indifference its responsibility to provide residential customers dependable power at those rates which it recently increased;

• Its alleged “customer service” is a ruse to fend off the nuisance of customer calls; and/or

• Management is simply not able to provide sufficient wood to fire the primitive steam boilers upon which its system operates.

Fix it!

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    July 17, 2014

  • Letter: 23 Relay for Life teams raised $40,000 As chairs of this year's American Cancer Society Relay For Life of Madison County, we would like to thank everyone for their generosity and support.

    July 17, 2014

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    July 17, 2014

  • Viewpoint: Dispatchers should not lose wages, benefits In regard to the plan to combine the city and county dispatch centers to one unit: Since this has come up it has pointed out a shameful tragedy of a group of employees in a life-saving unit of government. The city's emergency dispatch operators haven't had a pay raise in about 10 years.

    July 16, 2014

  • Viewpoint: Law trumps compassion on immigration problem As I was watching a debate on the immigration problem, the "build a fence" participant appeared to lose considerable moral ground when his liberal counterpart said, "There is a high moral ground … I would like to have an open border situation. It would be good for this country …. " She summarized by saying we ought to be a "compassionate nation."

    July 15, 2014

  • Viewpoint: Goodstock crowd continues to be considerate On July 5th Good’s Candy Shop held its sixth annual Goodstock. This event features live music, food and a car show. This year was a record turnout with 120 cars on display and over 1,200 people visiting.

    July 14, 2014

  • Letter: Dickmanns set a good example for city What a beautifully warm day and what a great day for the city of Anderson on July 3. The Anderson Town Center Park was renamed the Dickmann Town Center Park by Mayor Kevin Smith during a ceremony that was attended by an enthusiastic crowd.

    July 12, 2014

  • Letter: First Amendment protects newspapers The newspapers for hundreds of years was our source of news, and I believe recognized information is the currency of a democracy and Americans' freedom depends on a free press providing factual nonbiased reporting.

    July 12, 2014

  • Viewpoint: Damming river will affect entire state One proponent of the White River reservoir construction says that if you are opposed to damming the White river then you are one of the few and are loud and irresponsible. His support of the reservoir offers no facts or referenced success stories, only rosy predictions of what he wants you to believe that it could be.

    July 11, 2014

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