The Herald Bulletin

Morning Update

Local News

September 16, 2013

A home where everyone knows your name

Local nursing home facility receives five-star rating from Medicare.gov

(Continued)

Living at Miller’s Merry Manor has improved Bernie Hathcoat’s outlook. Today, if he is not playing cards, 86-year-old Bernie can be found in his favorite chair surrounded by friends.

“It is run very businesslike, yet it is very homey,” he said. “I’m a people person and they are helping me.”

Being homey is one of the unique aspects of the nursing home, Paulie said.

“Each of Miller’s Merry Manor is a little different because each community is different,” she said. “What works here would not work in Indianapolis. Here, people don’t like it if you don’t know their name – you have to become part of the community.”

Patient satisfaction is one of the aspects of the rating system given by Medicare.gov, Paulie said. A five-star rating is also difficult to obtain, Paulie said, because it is based on a variety of aspects including health inspections and patient care.

Last year, Paulie said, the nursing home received a four-star rating. Miller’s Merry Manor administrator, Jance Peterson, said that is the nice thing about the rating system — it keeps nursing homes competitive as a rating can improve from year to year.

“We don’t have a brand-new, fancy building, but we have quality care,” Peterson said. “We have always been focused on resident care and that is what our scores show.”

Time has also changed the traditional nursing home setting.

“People used to come here to live, now they just stay long enough to get better and then go home,” Paulie said.

According to the U.S. Department of Labor, after the age of 65, about 40 percent of Americans will spend some time in a nursing home. Some of the services offered at Miller’s include adult day services, physical therapy, short-term rehabilitation, occupational therapy and speech therapy.

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