The Herald Bulletin

Morning Update

Local News

August 22, 2012

Xerox to hire 100 people for Anderson call center

Employees will support a wireless client, spokesman says

ANDERSON, Ind. — Xerox Corp. will hire another 100 people for its Anderson call center operation at the Flagship Enterprise Park.

The new jobs will bring the number of Xerox employees in Anderson to 800, a company spokesman said Wednesday.

Hiring for the new full-time positions will begin at the end of August, said Bill McKee.

Positions to be filled include inbound customer service representatives, trainers, supervisors and managers.

McKee said he could not disclose the nature of new business that has led to the local expansion of jobs, but it supports the growth of a wireless customer.

Salaries will be competitive within the industry and include a full range of benefits, he added.

“We’ve found a good applicant pool to draw from in the Anderson community,” he said.

“Isn’t that fabulous?” said Mayor Kevin Smith about the job announcement. “It demonstrates the continued advantage of the city’s economic development efforts.”

The call center, formerly Affiliated Computer Services Inc., was purchased by Xerox in 2010 for $6.5 billion. The facility has been located in Anderson for about five years.

Smith said the city’s decision last month to add express bus service from downtown to the Flagship Enterprise Center may have been a factor in the decision to add jobs here.

In addition to the jobs here, Xerox announced plans to add 200 new temporary positions in the Indianapolis area. Those are for a three- to five-month project involving health care, McKee said.

“The Indianapolis facility is hiring customer service representatives who are licensed or willing to be trained to become licensed in health insurance,” he added.

Xerox is a leader in the call center industry with more than 38,000 employees in 150 call centers around the world. The company handles more than 1.6 million customer interactions every day in 25 languages, according to a company news release.

Find Stu Hirsch on Facebook and @StuHirsch on Twitter, or call 640-4861.

People interested in applying for the new Anderson call center positions can do so     online at:

  • Job number: 12023053
  • By phone at: (765) 778-6209
  • In person at: 2828 Enterprise Drive, Anderson
  • Walk-in hours: Mon.-Fri. 9 a.m. to 3 p.m.

Text Only
Local News
  • NWS - HB0420 - egg drop - 30.jpg Helicopter aids in Easter egg drop

    Four months of planning was gone in about one minute on the Lapel football field Saturday as The River Church held its third annual Easter egg drop. Church pastor Tyson Priest found out more than 22,000 plastic eggs don’t last long when hundreds of local children are racing to pick them up as quickly as possible. But he didn’t seem to mind.

    April 19, 2014 1 Photo

  • NWS - HB0420 - Ellks - JC 2a Former Elks building being reborn Just months after it closed, the former Anderson Elks Lodge could be reopening as a banquet hall and catering service. The Anderson Plan Commission on Tuesday will consider a rezoning request from James D. Sargent and Nettie Cox to rezone the building from residential to industrial use.

    April 19, 2014 1 Photo

  • NWS - HB0420 - Funderburk - 04 Man tries to restore father's tainted legacy When news broke earlier this month that the Anderson Dental Clinic had been shut down and several employees, including owner Sally Metzner, had been arrested, Mark Funderburk's main concern was the patients. "A lot of them kept going there because of my dad even after he passed away," he said. "And they didn't deserve this."

    April 19, 2014 1 Photo

  • Wagons for Warriors asks for donations

    The Pendleton American Legion post is accepting donations for a project called Wagons for Warriors.

    April 19, 2014

  • Mounds State Park hosts birding weekend featuring live hawk Mounds State Park will go to the birds April 25-27 as the park hosts “Bird the Mounds.”

    April 19, 2014

  • NWS - HB0420 - FEMA Kokomo Flooding 03 FEMA’s disaster decisions frustrate state, local leaders FEMA denied the state’s request to declare a “major disaster” after tornadoes swept Indiana last November, despite millions of dollars in damages. The decision prompted protests from Indiana’s Congressional delegation, and it stoked growing frustrations with FEMA, especially in the Midwest.

    April 20, 2014 5 Photos

  • Tim Kean: Can we have a 'A New State of Mind?' I have recently read some great articles about people coming together to make a difference in the lives of children facing food insecurity. The collective effort of a group can provide some much-needed food to kids who may not have a meal when they return home from school or during the weekend.

    April 19, 2014

  • SPL - PT041014 - Ken de la Bastide column - Ken sig Ken de la Bastide: County may eliminate Data Processing Board

    Action two weeks ago by the Madison County Commissioners to close Data Processing Board meetings to the public might run afoul of the Indiana Open Door law, and a local resident is considering filing a complaint with the Public Access Counselor’s office for a determination.

    April 19, 2014 1 Photo

  • Arrest Log: April 20

    Arrests made by Madison County law enforcement on Friday and Saturday, based on Madison County Jail records.

    April 19, 2014

  • BIZ - HB0420 - Scott wise -TM Gaining an edge and spreading the word in 2014 Scott owner of Scotty’s Brewhouse with locations in Indianapolis, Muncie, Mishawaka and Bloomington, encourages business owners to interact with customers and use powerful tools such as Twitter, Facebook or even with a blog to their advantage.

    April 19, 2014 1 Photo

March Staff Photos

Buy and browse more photos from The Herald Bulletin

More Resources from The Herald Bulletin
Auto Industry Book
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide