By Traci L. Moyer
The Herald Bulletin
ANDERSON, Ind. —
Olivia McCowan was upset to learn her favorite McDonald’s will be closed, demolished and then reopened next year.
“That is the worst news ever,” she said.
The restaurant, located at 2830 Broadway, will be closed Oct. 2 and demolished on Oct. 7. The building was built in the 1970s.
McCowan, who was celebrating her daughter’s birthday at McDonald’s on Thursday, said she remembers playing at the restaurant with her younger sister when the two were little. She said with the closing of this location there will no longer be a McDonald’s in Anderson with a play area.
Karen Box said she is ready for a new McDonald’s restaurant.
“It’s way overdue,” she said. “It will be good for this end of town.”
As the old restaurant prepares to close and the new one is planned, both customers and employees say they are looking forward to the changes.
“This is a very emotional time,” said Thomas Brown, first assistant for the McDonald’s. “A lot of people are excited to have a new store.”
If all goes well, the restaurant plans to reopen the Broadway location in early January.
Ken Phillips, director of operations for Terhune Inc., the company that owns the McDonald’s on Broadway, said the current employees will be temporarily absorbed by company’s other properties until the location is rebuilt.
“No one will be out of work,” Phillips said.
Customers will notice several changes when the new building is opened, he said.
“We will not have a play place,” Phillips said. “We are working toward a more contemporary restaurant.”
Phillips said the new store will not feature the traditional red and yellow décor, and the play area will be replaced with a patio. He said the decision to not include a play area was based on the size of the location and the demographics of the community.
“We made the decision to add a patio and an additional lane to our drive-thru, and we think it will be better for the community,” Phillips said. “We want to focus on customer satisfaction.”
Phillips said that 75 percent of their business is done through its drive-thru, and with the size of the property at the Broadway location they were limited on the number of amenities that could be offered.
“It will be a beautiful restaurant,” he said. “There will be TVs in the dining area so if people want to sit down to drink their coffee and watch the news, they can.”
The Broadway McDonald’s plans to continue its family nights, and there will be a grand reopening planned after the construction has been completed, Phillips said.
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